Our oldest son goes to university. Our second son is about to. So we deal with the student finance system.
I have just received a very silly letter to tell me that "Student Finance Direct" is changing its name to "Student Finance England". It says "This letter is for your information only. You do not have to do anything and the changes do not affect any of the on line services you, or the student(s) you support, currently use."
So why are they wasting money on postage, colour printed paper, and an envelope to write to me about it? Good to know that taxpayers' money is being so well looked after.
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